{"id":12934,"date":"2016-05-13T13:01:06","date_gmt":"2016-05-13T06:01:06","guid":{"rendered":"http:\/\/www.siamlandbank.com\/propertynews\/property-news\/when-rail-companies-claim-their-trains-are-on-time-but-you-know-they-arent\/"},"modified":"2016-05-13T13:16:12","modified_gmt":"2016-05-13T06:16:12","slug":"when-rail-companies-claim-their-trains-are-on-time-but-you-know-they-arent","status":"publish","type":"post","link":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/when-rail-companies-claim-their-trains-are-on-time-but-you-know-they-arent\/","title":{"rendered":"When rail companies claim their trains are \u2018on time\u2019 \u2013 but you know they aren\u2019t"},"content":{"rendered":"<p>&#013;<br \/>\nAngered by delays and cancellations, and claims that 82% of his trains were on time, Matt Steel kept a detailed record of his travels. The real punctuality figure? Just 37%It all started when I was glancing idly at a Southern Railway performance poster while waiting for a delayed train. The posters are displayed around the network and proudly demonstrate how rail companies have hit their target for service performance \u2013 or at least how they have run close to it. But as I stared at the poster I wondered how more than 80% of trains were supposedly running on time, yet my experience was nothing like that.At first I thought a couple of bad days on the trains were clouding my perception, and in reality most trains were running on time. But it didn\u2019t ring true, so from the beginning of 2016 I started to keep a record of my journeys, comparing the time I should have arrived at my destinations with when I actually did (or in some cases failed to). Continue reading&#8230;&#013;<br \/>\n&#013;<br \/>\nSource : theguardian.com&#013;<br \/>\nRead more&#8230;<a href=\"https:\/\/www.theguardian.com\/money\/2016\/may\/13\/rail-companies-trains-on-time-delays-cancellations-punctuality\" target=\"_blank\">When rail companies claim their trains are \u2018on time\u2019 \u2013 but you know they aren\u2019t<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&#013; Angered by delays and cancellations, and claims that 82% of his trains were on time,&#46;&#46;&#46;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"false","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[1],"tags":[],"class_list":["post-12934","post","type-post","status-publish","format-standard","hentry","category-property-news"],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p75ss1-3mC","jetpack-related-posts":[{"id":14144,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/plan-to-put-double-decker-trains-on-hs2-rail-line\/","url_meta":{"origin":12934,"position":0},"title":"Plan to put double-decker trains on HS2 rail line","date":"May 24, 2016","format":false,"excerpt":"\r \r \r Source : telegraph.co.uk\r Read more...Plan to put double-decker trains on HS2 rail line","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":36794,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/rail-fare-price-rises-driven-by-hikes-on-virgin-trains-east-coast\/","url_meta":{"origin":12934,"position":1},"title":"Rail fare price rises driven by hikes on Virgin Trains East Coast","date":"December 2, 2016","format":false,"excerpt":"\r Ticket prices on line that was reprivatised last year will go up by 4.9% next year, compared to average 2.3% across UKThe 2.3% average UK rail fare rises for 2017 are being driven by much higher increases on the reprivatised Virgin Trains East Coast, where ticket prices set by\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":27929,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/east-anglia-rail-operator-clinches-900m-financing-deal-for-new-trains\/","url_meta":{"origin":12934,"position":2},"title":"East Anglia rail operator clinches \u00a3900m financing deal for new trains","date":"September 30, 2016","format":false,"excerpt":"\r \r \r Source : telegraph.co.uk\r Read more...East Anglia rail operator clinches \u00a3900m financing deal for new trains","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":39311,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/rising-fares-and-crowded-trains-the-misery-of-britains-rail-users\/","url_meta":{"origin":12934,"position":3},"title":"Rising fares and crowded trains: the misery of Britain&#039;s rail users","date":"December 31, 2016","format":false,"excerpt":"\r Cancellations, delays, overcrowding and strikes \u2013 yet fares are set to go up again. We talk to angry commuters who have to pay more for poor serviceFares for despairing train passengers, many of whom have suffered some of the worst rail delays and disruption for years, will rise on\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":75852,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/tweet-and-tell-turning-twitter-into-complaints-megaphone\/","url_meta":{"origin":12934,"position":4},"title":"Tweet and tell: turning Twitter into complaints megaphone","date":"January 5, 2018","format":false,"excerpt":"\r Companies from rail operators to superstores are being caught up in Twitter storms but there is a good way - and a bad way \u2013 to deal with angry customersThere was plenty for rail passengers to be #angry about on Tuesday, with social media channels buzzing with complaints as\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":30741,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/15000-apply-for-78-jobs-to-drive-new-virgin-trains\/","url_meta":{"origin":12934,"position":5},"title":"15,000 apply for 78 jobs to drive new Virgin trains","date":"October 19, 2016","format":false,"excerpt":"\r Those selected for east coast route will get year-long training before driving state-of-the-art Azuma trainsMore than 15,000 people have applied to drive Virgin Trains\u2019 new state-of-the art Azuma trains following the rail operator\u2019s biggest recruitment drive on the popular east coast route since the 1980s.The response \u2013 equivalent to\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/12934"}],"collection":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/comments?post=12934"}],"version-history":[{"count":0,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/12934\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/media?parent=12934"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/categories?post=12934"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/tags?post=12934"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}