{"id":126478,"date":"2022-05-10T13:54:36","date_gmt":"2022-05-10T06:54:36","guid":{"rendered":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/five-steps-to-establish-your-enterprise-as-a-customer-experience-leader\/"},"modified":"2022-05-11T21:15:23","modified_gmt":"2022-05-11T14:15:23","slug":"five-steps-to-establish-your-enterprise-as-a-customer-experience-leader","status":"publish","type":"post","link":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/five-steps-to-establish-your-enterprise-as-a-customer-experience-leader\/","title":{"rendered":"Five steps to establish your enterprise as a customer experience leader"},"content":{"rendered":"


\nThe link between customer experience (CX) and business performance is tangible, with CX leaders demonstrating revenue growth that is five times faster than their underperforming competitors
\n
\nSource : arabianbusiness.com
\nRead more…Five steps to establish your enterprise as a customer experience leader<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

The link between customer experience (CX) and business performance is tangible, with CX leaders demonstrating...<\/p>\n","protected":false},"author":1,"featured_media":126479,"comment_status":"false","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[1],"tags":[],"class_list":["post-126478","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-property-news"],"jetpack_featured_media_url":"https:\/\/i1.wp.com\/www.siamlandbank.com\/propertynews\/wp-content\/uploads\/2022\/05\/Mark-Ackerman-1000x667-1.jpg?fit=1000%2C667&ssl=1","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p75ss1-wTY","jetpack-related-posts":[{"id":155477,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/customer-experience-cx-innovation-how-e-uae-is-rewiring-leadership-through-empathy\/","url_meta":{"origin":126478,"position":0},"title":"Customer Experience (CX) Innovation: How e& UAE is rewiring leadership through empathy","date":"June 10, 2025","format":false,"excerpt":"\r e& UAE plans to expand this programme to include middle management, product owners, and decision-makers, requiring participation in the immersion day at least once annually\r \r Source : arabianbusiness.com\r Read more...Customer Experience (CX) Innovation: How e& UAE is rewiring leadership through empathy","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"https:\/\/i2.wp.com\/www.siamlandbank.com\/propertynews\/wp-content\/uploads\/2025\/06\/Masood-M-Sharif-Mahmood-1000x667-1.jpg?fit=1000%2C667&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]},{"id":125327,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/three-in-four-mena-firms-working-on-a-cohesive-customer-interaction-strategy-to-be-truly-customer-centric-study\/","url_meta":{"origin":126478,"position":1},"title":"Three in four MENA firms working on a \u201ccohesive customer interaction\u201d strategy to be truly customer-centric: study","date":"March 17, 2022","format":false,"excerpt":"\r \u201cTo be truly customer-centric, organisations need a cohesive CX strategy that gives employees the tools to wow every customer on any device,\u201d says Nidal Abobu-Ltaif, President, Avaya International\r \r Source : arabianbusiness.com\r Read more...Three in four MENA firms working on a \u201ccohesive customer interaction\u201d strategy to be truly customer-centric:\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"https:\/\/i2.wp.com\/www.siamlandbank.com\/propertynews\/wp-content\/uploads\/2022\/03\/employee-experience-1000x667-1.jpg?fit=1000%2C667&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]},{"id":158246,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/hcltech-is-driving-genai-led-transformation-in-the-middle-east-by-reimagining-customer-experience\/","url_meta":{"origin":126478,"position":2},"title":"HCLTech is driving GenAI-led transformation in the Middle East by reimagining customer experience","date":"July 25, 2025","format":false,"excerpt":"\r HCLTech\u2019s enterprise-grade cognitive virtual agent with generative AI offers dynamic, personalised, and intelligent engagement.\r \r Source : arabianbusiness.com\r Read more...HCLTech is driving GenAI-led transformation in the Middle East by reimagining customer experience","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"https:\/\/i1.wp.com\/www.siamlandbank.com\/propertynews\/wp-content\/uploads\/2025\/07\/HCLTech-AI-1000x667-1.jpg?fit=1000%2C667&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]},{"id":108392,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/thompson-morgan-customer-service-is-still-a-growing-pain\/","url_meta":{"origin":126478,"position":3},"title":"Thompson & Morgan customer service is still a growing pain","date":"June 24, 2019","format":false,"excerpt":"\r I need to know if my complaint about its mail order tree will ever bear fruit?I, too, have issues with the mail order gardening firm Thompson & Morgan (you ran an item in April). I ordered a fruit tree in January and received it without the instructions. I emailed\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":152804,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/agthia-solidifies-position-as-water-segment-leader-with-riviere-acquisition\/","url_meta":{"origin":126478,"position":4},"title":"Agthia solidifies position as water segment leader with Riviere acquisition","date":"May 7, 2025","format":false,"excerpt":"\r Move expected to triple customer base and strengthen Agthia\u2019s operations with 3 bottling facilities and a fleet of 160 delivery trucks\r \r Source : arabianbusiness.com\r Read more...Agthia solidifies position as water segment leader with Riviere acquisition","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"https:\/\/i1.wp.com\/www.siamlandbank.com\/propertynews\/wp-content\/uploads\/2025\/05\/Agthia-x-Riviere-1000x667-1.jpg?fit=1000%2C667&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]},{"id":44658,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/its-all-talk-at-santander-as-voice-recognition-banking-begins\/","url_meta":{"origin":126478,"position":5},"title":"It\u2019s all talk at Santander as voice recognition banking begins","date":"February 18, 2017","format":false,"excerpt":"\r Customers with iPhones can ditch passwords and instead log in to their accounts and send money by speakingSantander customers can make payments to friends by simply asking their iPhone to do it for them after the Spanish bank became the first provider to launch voice activated payments in the\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/126478"}],"collection":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/comments?post=126478"}],"version-history":[{"count":0,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/126478\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/media\/126479"}],"wp:attachment":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/media?parent=126478"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/categories?post=126478"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/tags?post=126478"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}