{"id":11946,"date":"2016-05-04T13:00:20","date_gmt":"2016-05-04T06:00:20","guid":{"rendered":"http:\/\/www.siamlandbank.com\/propertynews\/property-news\/a-disconnect-with-vodafone-over-my-sisters-mental-illness\/"},"modified":"2016-05-04T13:10:03","modified_gmt":"2016-05-04T06:10:03","slug":"a-disconnect-with-vodafone-over-my-sisters-mental-illness","status":"publish","type":"post","link":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/a-disconnect-with-vodafone-over-my-sisters-mental-illness\/","title":{"rendered":"A disconnect with Vodafone over my sister\u2019s mental illness"},"content":{"rendered":"<p>&#013;<br \/>\nHer vital mobile was cut off because of excess charges, but the company has failed to helpMy sister has been a customer of Vodafone for 15 years, and has a \u00a320-a-month dongle and \u00a333-a-month mobile phone contract with the provider.Her phone is her lifeline but, due to serious mental issues and a physical condition, she lacks the ability to understand practicalities, and uses it to watch a lot of videos. I need her to be contactable as I check on her daily, and on occasion have had to call emergency services for her.  Continue reading&#8230;&#013;<br \/>\n&#013;<br \/>\nSource : theguardian.com&#013;<br \/>\nRead more&#8230;<a href=\"http:\/\/www.theguardian.com\/money\/2016\/may\/04\/vodafone-excess-charge-mental-illness\" target=\"_blank\">A disconnect with Vodafone over my sister\u2019s mental illness<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&#013; Her vital mobile was cut off because of excess charges, but the company has failed&#46;&#46;&#46;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"false","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[1],"tags":[],"class_list":["post-11946","post","type-post","status-publish","format-standard","hentry","category-property-news"],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p75ss1-36G","jetpack-related-posts":[{"id":56140,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/ee-and-vodafone-are-uks-worst-mobile-providers-says-which\/","url_meta":{"origin":11946,"position":0},"title":"EE and Vodafone are UK\u2019s worst mobile providers, says Which?","date":"May 27, 2017","format":false,"excerpt":"\r Survey finds the two networks \u2013 which together account for more than half the market \u2013 have satisfaction score of just 50%EE and Vodafone have been named as the UK\u2019s two worst mobile phone providers by the consumer group Which?In its sixth annual survey of members, EE and Vodafone,\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":25227,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/three-accuses-ee-and-vodafone-of-hoarding-airwaves-to-stifle-mobile-competition\/","url_meta":{"origin":11946,"position":1},"title":"Three \u00a0accuses EE and Vodafone of hoarding airwaves to stifle mobile competition","date":"September 6, 2016","format":false,"excerpt":"\r \r \r Source : telegraph.co.uk\r Read more...Three \u00a0accuses EE and Vodafone of hoarding airwaves to stifle mobile competition","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":45854,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/vodafone-boss-says-brexit-will-not-lead-to-a-hike-in-mobile-phone-roaming-charges\/","url_meta":{"origin":11946,"position":2},"title":"Vodafone boss says Brexit will not lead to a hike in mobile phone roaming charges","date":"February 28, 2017","format":false,"excerpt":"\r \r \r Source : telegraph.co.uk\r Read more...Vodafone boss says Brexit will not lead to a hike in mobile phone roaming charges","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":17792,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/vodafone-billing-chaos-leaves-mobile-users-disconnected-and-out-of-pocket\/","url_meta":{"origin":11946,"position":3},"title":"Vodafone billing chaos leaves mobile users disconnected and out of pocket","date":"June 27, 2016","format":false,"excerpt":"\r The mobile giant faces two Ofcom investigations as it emerges that the number of complaints against it is triple the industry averageDavid Allardice fears that the business he runs is being slowly destroyed. Clients can\u2019t get hold of him and, even if they could, the financial service firms that\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":5146,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/vodafone-ignores-the-terminally-ill-you-have-to-be-dead-for-a-refund\/","url_meta":{"origin":11946,"position":4},"title":"Vodafone ignores the terminally ill \u2026 you have to be dead for a refund","date":"February 18, 2016","format":false,"excerpt":"\r We couldn\u2019t recover \u00a393 on my father-in-law\u2019s pay-as-you-go mobile when he was alive; now he\u2019s died they\u2019re sympatheticMy 92-year-old father-in-law was \u00a393 in credit on his Vodafone pay-as-you-go mobile, partly because he didn\u2019t understand how it worked. When my wife and I discovered this he was already terminally ill\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":90070,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/vodafone-charged-me-a-6-a-day-flat-fee-for-sending-one-text\/","url_meta":{"origin":11946,"position":5},"title":"Vodafone charged me a \u00a36-a-day flat fee for sending one text","date":"June 1, 2018","format":false,"excerpt":"\r On holiday in Thailand, I replied to a text but the daily roaming charge cut inI was on holiday in Thailand and have a mobile contract with Vodafone. I made sure my phone wasn\u2019t on data roaming and was connected to wifi instead. When I inadvertently replied to a\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/11946"}],"collection":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/comments?post=11946"}],"version-history":[{"count":0,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/11946\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/media?parent=11946"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/categories?post=11946"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/tags?post=11946"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}