{"id":11800,"date":"2016-05-02T13:00:16","date_gmt":"2016-05-02T06:00:16","guid":{"rendered":"http:\/\/www.siamlandbank.com\/propertynews\/property-news\/theres-no-comfort-in-this-sorry-tale-of-argos-customer-service\/"},"modified":"2016-05-02T13:03:51","modified_gmt":"2016-05-02T06:03:51","slug":"theres-no-comfort-in-this-sorry-tale-of-argos-customer-service","status":"publish","type":"post","link":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/theres-no-comfort-in-this-sorry-tale-of-argos-customer-service\/","title":{"rendered":"There\u2019s no comfort in this sorry tale of Argos customer service"},"content":{"rendered":"


\nEvery time it delivers the wrong mattress, which is a worse deal than the one we orderedWe purchased a Silentnight Harding Pocket Comfort king size mattress in the Argos sale in early January. It was reduced from \u00a3799.99 to \u00a3284.99. However, a Silentnight Mirapocket 800 was delivered. It is not available on the Argos website \u2013 but from Homebase at \u00a3339.99 so clearly a lesser alternative.We eventually spoke with the manager at Argos who apologised and arranged for collection and re-delivery, as well as agreeing a \u00a325 voucher (for the difference) and refund of the delivery fee. However, two weeks later the same thing happened all over again. Another Mirapocket mattress was delivered \u2013 at which point we had been without the mattress we originally ordered for six weeks! Continue reading…
\n
\nSource : theguardian.com
\nRead more…There\u2019s no comfort in this sorry tale of Argos customer service<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Every time it delivers the wrong mattress, which is a worse deal than the one...<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"false","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[1],"tags":[],"class_list":["post-11800","post","type-post","status-publish","format-standard","hentry","category-property-news"],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p75ss1-34k","jetpack-related-posts":[{"id":39475,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/losing-sleep-as-argos-fails-to-deliver-new-mattress\/","url_meta":{"origin":11800,"position":0},"title":"Losing sleep as Argos fails to deliver new mattress","date":"January 3, 2017","format":false,"excerpt":"\r The customer services department sounds like robots reading scripts rather than having any empathyMy girlfriend ordered a double mattress from Argos, and in preparation for the delivery we arranged for our current one to be taken away. However, the new mattress did not show up. We were never contacted\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":39479,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/losing-sleep-as-argos-failed-to-deliver-our-new-mattress\/","url_meta":{"origin":11800,"position":1},"title":"Losing sleep as Argos failed to deliver our new mattress","date":"January 3, 2017","format":false,"excerpt":"\r We were never contacted about the delay and have had to chase it by phone and social mediaMy girlfriend ordered a double mattress from Argos, and in preparation for the delivery we arranged for our current one to be taken away. However, the new mattress did not show up.\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":32499,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/argos-delivery-men-knocked-a-hole-in-our-wall\/","url_meta":{"origin":11800,"position":2},"title":"Argos delivery men knocked a hole in our wall","date":"November 1, 2016","format":false,"excerpt":"\r They went right through the hallway plasterboard with the sofabed, but Argos won\u2019t pay for the repairs as it\u2019s our word against theirsI ordered a \u00a3400 sofabed from Argos. When it was delivered the drivers tried to lift it upstairs, but in doing so knocked a hole in my\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":47863,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/fast-track-to-confusion-as-argos-fails-to-right-a-wrong-address\/","url_meta":{"origin":11800,"position":3},"title":"Fast Track to confusion as Argos fails to right a wrong address","date":"March 13, 2017","format":false,"excerpt":"\r Now my mum stands to lose \u00a3775In July 2016 my 91-year-old mother moved from Lincoln to Bexhill-on-Sea, East Sussex. We changed all her addresses for bank and credit cards etc, including her Argos card. In December she ordered an iPad Pro and a couple of other items (totalling \u00a3775.98),\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":8024,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/can-argos-beat-amazon-at-its-own-game\/","url_meta":{"origin":11800,"position":4},"title":"Can Argos beat Amazon at its own game?","date":"October 10, 2015","format":false,"excerpt":"\r The challenge is on as Argos promises to deliver goods to your home on the same day you order onlineIs high street retailer Argos about to block the Amazon online juggernaut? This week it leapfrogged its giant US rival by promising same-day delivery to anywhere in the UK to\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":23473,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/argos-exec-john-walden-when-i-first-joined-people-didnt-think-argos-had-a-future-at-all\/","url_meta":{"origin":11800,"position":5},"title":"Argos exec John Walden: 'When I first joined, people didn\u2019t think Argos had a future at all'","date":"August 20, 2016","format":false,"excerpt":"\r \r \r Source : telegraph.co.uk\r Read more...Argos exec John Walden: 'When I first joined, people didn\u2019t think Argos had a future at all'","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/11800"}],"collection":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/comments?post=11800"}],"version-history":[{"count":0,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/11800\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/media?parent=11800"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/categories?post=11800"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/tags?post=11800"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}