{"id":11636,"date":"2016-04-29T13:00:38","date_gmt":"2016-04-29T06:00:38","guid":{"rendered":"http:\/\/www.siamlandbank.com\/propertynews\/property-news\/etihad-airways-refuses-to-amend-our-booking-despite-its-surname-error\/"},"modified":"2016-04-29T13:02:52","modified_gmt":"2016-04-29T06:02:52","slug":"etihad-airways-refuses-to-amend-our-booking-despite-its-surname-error","status":"publish","type":"post","link":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/etihad-airways-refuses-to-amend-our-booking-despite-its-surname-error\/","title":{"rendered":"Etihad Airways refuses to amend our booking \u2013 despite its surname error"},"content":{"rendered":"


\nI asked what to enter on the booking form as my Indonesian wife has no surname \u2013 we were given the wrong information My Indonesian wife has no -surname, which is common in Indonesia, and although she has now taken my name, it does not appear on her passport. Before booking a flight to Bali for four people I asked Etihad Airways what to do about this when making my booking online, and was told to put UNL \u2013 which is short for \u201cunknown last name\u201d \u2013 in the surname box as you can\u2019t leave it blank. After booking, to be on the safe side, I asked customer services to send an email confirming this was valid. I was then told I should have entered LNU, standing for \u201cLast Name Unknown\u201d. I asked for the ticket to be amended but Etihad seemed unwilling to help. I have phoned and written, but no response. MW, York Continue reading…
\n
\nSource : theguardian.com
\nRead more…Etihad Airways refuses to amend our booking \u2013 despite its surname error<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

I asked what to enter on the booking form as my Indonesian wife has no...<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"false","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[1],"tags":[],"class_list":["post-11636","post","type-post","status-publish","format-standard","hentry","category-property-news"],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p75ss1-31G","jetpack-related-posts":[{"id":83471,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/etihad-airways-signs-codeshare-agreement-with-swiss\/","url_meta":{"origin":11636,"position":0},"title":"Etihad Airways signs codeshare agreement with Swiss","date":"March 21, 2018","format":false,"excerpt":"\r Booking partnership to applies to flights from Abu Dhabi to Geneva and Zurich\r \r Source : arabianbusiness.com\r Read more...Etihad Airways signs codeshare agreement with Swiss","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":70316,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/etihad-treated-my-wheelchair-as-mere-lost-luggage-when-its-my-legs\/","url_meta":{"origin":11636,"position":1},"title":"Etihad treated my wheelchair as mere lost luggage when it\u2019s my legs","date":"October 29, 2017","format":false,"excerpt":"\r I couldn\u2019t get the help I needed although I had notified the airlineLast autumn I booked a round trip from London Heathrow via Abu Dhabi and Tokyo Narita to Sydney with Etihad Airways. 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