{"id":11246,"date":"2016-04-23T13:00:29","date_gmt":"2016-04-23T06:00:29","guid":{"rendered":"http:\/\/www.siamlandbank.com\/propertynews\/property-news\/when-is-a-dg-insurance-policy-not-an-insurance-policy-when-its-a-service-plan\/"},"modified":"2016-04-23T13:09:57","modified_gmt":"2016-04-23T06:09:57","slug":"when-is-a-dg-insurance-policy-not-an-insurance-policy-when-its-a-service-plan","status":"publish","type":"post","link":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/when-is-a-dg-insurance-policy-not-an-insurance-policy-when-its-a-service-plan\/","title":{"rendered":"When is a D&amp;G insurance policy not an insurance policy? When it\u2019s a service plan"},"content":{"rendered":"<p>&#013;<br \/>\nDomestic &amp; General insists it\u2019s offering a service agreement and therefore doesn\u2019t come under the ombudsman service for complaintsI have a longstanding agreement with Domestic &amp; General to cover a number of items in my home including the washer-dryer, which has previously been replaced under the same agreement. All the policy documents describe my \u201cinsurance policy and insurance schedule\u201d, and I have had no correspondence or conversations which would alert me to any change.I recently made a claim when the washer-dryer broke down and had to be replaced again. It was taking up to an hour to get through to D&amp;G, and then up to an hour-and-a-half to be put through to resolutions. Continue reading&#8230;&#013;<br \/>\n&#013;<br \/>\nSource : theguardian.com&#013;<br \/>\nRead more&#8230;<a href=\"http:\/\/www.theguardian.com\/money\/2016\/apr\/23\/dg-insurance-policy-service-plan-domestic-general\" target=\"_blank\">When is a D&amp;G insurance policy not an insurance policy? When it\u2019s a service plan<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&#013; Domestic &amp; General insists it\u2019s offering a service agreement and therefore doesn\u2019t come under the&#46;&#46;&#46;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"false","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[1],"tags":[],"class_list":["post-11246","post","type-post","status-publish","format-standard","hentry","category-property-news"],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p75ss1-2Vo","jetpack-related-posts":[{"id":39317,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/cold-comfort-as-dg-policy-leaves-me-without-a-fridge-during-the-festive-season\/","url_meta":{"origin":11246,"position":0},"title":"Cold comfort as D&amp;G policy leaves me without a fridge during the festive season","date":"December 31, 2016","format":false,"excerpt":"\r I have been with a faulty fridge for three months and getting a replacement from insurance company has been frustrating I have four household appliances insured on a Domestic & General policy, one of which, my faulty fridge, was written off several months ago. But getting a replacement has\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":26360,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/is-it-worth-buying-a-washer-dryer\/","url_meta":{"origin":11246,"position":1},"title":"Is it worth buying a washer-dryer?","date":"September 17, 2016","format":false,"excerpt":"\r I\u2019ve been warned against them, but others say the technology has improvedEvery week a Guardian Money reader submits a question, and it\u2019s up to you to help him or her out \u2013 a selection of the best answers will appear in next Saturday\u2019s paper.This week\u2019s question: Continue reading...\r \r\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":96732,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/how-can-my-disabled-son-get-cover-for-joint-mortgage-payments\/","url_meta":{"origin":11246,"position":2},"title":"How can my disabled son get cover for joint mortgage payments?","date":"August 27, 2018","format":false,"excerpt":"\r He is on universal credit and I\u2019m worried that if his girlfriend is unable to work he will be liable Q My son and his girlfriend are buying a house together. He is disabled and on universal credit and as a result, has very little income. So with our\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":5284,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/john-lewis-aftercare-has-left-me-with-a-houseful-of-dirty-laundry\/","url_meta":{"origin":11246,"position":3},"title":"John Lewis aftercare has left me with a houseful of dirty laundry","date":"February 20, 2016","format":false,"excerpt":"\r When a washer-dryer went wrong who should have turned up, the retailer or manufacturer?For the past 15 years John Lewis has been my first port of call when buying domestic appliances. But as I am now experiencing considerable inconvenience after buying an Indesit washer-dryer, this will not be the\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":155284,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/with-an-above-normal-hurricane-season-forecast-check-these-3-things-in-your-home-insurance-policy\/","url_meta":{"origin":11246,"position":4},"title":"With an \u2018above normal\u2019 hurricane season forecast, check these 3 things in your home insurance policy","date":"June 5, 2025","format":false,"excerpt":"\r Hurricane season began on June 1. Now is the time to take a look at your homeowners insurance policy and make sure you're well covered.\r \r Source : cnbc.com\r Read more...With an \u2018above normal\u2019 hurricane season forecast, check these 3 things in your home insurance policy","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":58114,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/admiral-admits-it-broke-rules-on-insurance-policy-renewals\/","url_meta":{"origin":11246,"position":5},"title":"Admiral admits it broke rules on insurance policy renewals","date":"June 16, 2017","format":false,"excerpt":"\r \r \r Source : telegraph.co.uk\r Read more...Admiral admits it broke rules on insurance policy renewals","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/11246"}],"collection":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/comments?post=11246"}],"version-history":[{"count":0,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/11246\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/media?parent=11246"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/categories?post=11246"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/tags?post=11246"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}