{"id":10692,"date":"2016-04-15T13:00:13","date_gmt":"2016-04-15T06:00:13","guid":{"rendered":"http:\/\/www.siamlandbank.com\/propertynews\/property-news\/why-customers-tend-to-lose-when-they-sue-companies\/"},"modified":"2016-04-15T13:14:08","modified_gmt":"2016-04-15T06:14:08","slug":"why-customers-tend-to-lose-when-they-sue-companies","status":"publish","type":"post","link":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/why-customers-tend-to-lose-when-they-sue-companies\/","title":{"rendered":"Why customers tend to lose when they sue companies"},"content":{"rendered":"


\nA reader is wondering about billing a firm for time and effort and following it up in courtI\u2019ve been having horrendous problems with my energy supplier since July 2014. I have complained to the Energy Ombudsman twice (successfully) and am about to go for a third time. This has involved an enormous amount of time and effort on my part. What is the position with regard to presenting a company with an itemised bill for the time and effort expended in trying to resolve such problems? Could one take them to court for non-payment of a bill? JW, LondonTempting, but sadly courts tend not to look favourably on requests for damages in consumer cases, says Nitin Khandhia, director in the civil litigation and dispute resolution department at BTMK solicitors: \u201cMost consumer contracts include terms which limit the liability of the supplier for financial losses other than those prescribed by law. You\u2019re far more likely to be successful by inviting the company to consider a goodwill payment and if what is awarded is not acceptable ask the Ombudsman to review it. However, such awards are rarely more than a few hundred pounds.\u201d Continue reading…
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\nSource : theguardian.com
\nRead more…Why customers tend to lose when they sue companies<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

A reader is wondering about billing a firm for time and effort and following it...<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"false","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[1],"tags":[],"class_list":["post-10692","post","type-post","status-publish","format-standard","hentry","category-property-news"],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p75ss1-2Ms","jetpack-related-posts":[{"id":54449,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/earn-a-living-from-instagram-plus-the-energy-bill-hikes-coming-your-way\/","url_meta":{"origin":10692,"position":0},"title":"Earn a living from Instagram, plus the energy bill hikes coming your way","date":"May 11, 2017","format":false,"excerpt":"\r Also, the employers offering staff a cheap place to live, and our Consumer Champions tackle easyJet and AirbnbHello and welcome to this week\u2019s Money Talks \u2013 a roundup of the week\u2019s biggest stories and some things you may have missed. 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OCBC has launched Singapore\u2019s first consumer loan for landed property homeowners eyeing to\u2026","rel":"","context":"In "Property News"","img":{"alt_text":"","src":"https:\/\/i2.wp.com\/www.siamlandbank.com\/propertynews\/wp-content\/uploads\/2021\/01\/solar.jpg?fit=810%2C422&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/10692"}],"collection":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/comments?post=10692"}],"version-history":[{"count":0,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/10692\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/media?parent=10692"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/categories?post=10692"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/tags?post=10692"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}