{"id":10568,"date":"2016-04-13T13:00:06","date_gmt":"2016-04-13T06:00:06","guid":{"rendered":"http:\/\/www.siamlandbank.com\/propertynews\/property-news\/pos-human-error-left-my-fathers-cruise-booking-all-at-sea\/"},"modified":"2016-04-13T13:22:27","modified_gmt":"2016-04-13T06:22:27","slug":"pos-human-error-left-my-fathers-cruise-booking-all-at-sea","status":"publish","type":"post","link":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/pos-human-error-left-my-fathers-cruise-booking-all-at-sea\/","title":{"rendered":"P&amp;O\u2019s \u2018human error\u2019 left my father\u2019s cruise booking all at sea"},"content":{"rendered":"<p>&#013;<br \/>\nThe company is refusing to refund his \u00a3791, despite admitting \u2018human error\u2019My father tried to book a P&amp;O cruise in October. He explained that due to my mother\u2019s mobility problems he needed to reserve a particular cabin. Customer services confirmed this was available and took a deposit of \u00a3791 over the phone. At the end of the call he was told the cabin he thought he had booked had, during the conversation, been reserved for another customer. He was promised booking confirmation within a couple of weeks if a suitable alternative cabin was available.By January he had heard nothing, so, assuming an appropriate cabin could not be found, he wrote to ask for his deposit to be refunded. On receipt of his letter, P&amp;O sent him three booking confirmations for an alternative cabin in quick succession. It discovered that the person who had handled the original booking had sent an email confirmation of the booking to her own email address rather than sending him a letter. P&amp;O wrote to say my father couldn\u2019t receive a refund because the fact that his booking had not been confirmed was due to \u201chuman error\u201d. I wrote in February protesting about this odd logic. I have still not received a response. SH, High Wycombe, Bucks Continue reading&#8230;&#013;<br \/>\n&#013;<br \/>\nSource : theguardian.com&#013;<br \/>\nRead more&#8230;<a href=\"http:\/\/www.theguardian.com\/money\/2016\/apr\/13\/p-and-o-cruise-booking-refusing-refund\" target=\"_blank\">P&amp;O\u2019s \u2018human error\u2019 left my father\u2019s cruise booking all at sea<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&#013; The company is refusing to refund his \u00a3791, despite admitting \u2018human error\u2019My father tried to&#46;&#46;&#46;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"false","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[1],"tags":[],"class_list":["post-10568","post","type-post","status-publish","format-standard","hentry","category-property-news"],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p75ss1-2Ks","jetpack-related-posts":[{"id":720,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/cabin-porn-why-hideaways-are-hot-right-now\/","url_meta":{"origin":10568,"position":0},"title":"Cabin porn: why hideaways are hot right now","date":"January 4, 2016","format":false,"excerpt":"\r Forget Gucci\u2019s furry loafers or a Prada overcoat. 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Expecting to find a garden shed, I open the glazed door to discover an extension that\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":149,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/surreal-estate-a-log-cabin-near-santas-home-in-pictures\/","url_meta":{"origin":10568,"position":3},"title":"Surreal estate: a log cabin near Santa&#039;s home \u2013 in pictures","date":"December 18, 2015","format":false,"excerpt":"\r This traditional log cabin in Lapland makes a good base for some cross-country skiing and a visit to Father Christmas Continue reading...\r \r Source : theguardian.com\r Read more...Surreal estate: a log cabin near Santa's home \u2013 in pictures","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":144654,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/etihad-announces-plan-to-recruit-over-2000-cabin-crew-this-year\/","url_meta":{"origin":10568,"position":4},"title":"Etihad announces plan to recruit over 2,000 cabin crew this year","date":"May 31, 2024","format":false,"excerpt":"\r Etihad continues major recruitment drive as it looks to hire a further 1,000 cabin crew by end of the year\r \r Source : arabianbusiness.com\r Read more...Etihad announces plan to recruit over 2,000 cabin crew this year","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"https:\/\/i1.wp.com\/www.siamlandbank.com\/propertynews\/wp-content\/uploads\/2024\/05\/etihad-cabin-crew-1000x667-1.jpg?fit=1000%2C667&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]},{"id":169975,"url":"https:\/\/www.siamlandbank.com\/propertynews\/property-news\/emirates-agrees-multi-billion-dirham-deal-for-new-cabin-crew-housing-project\/","url_meta":{"origin":10568,"position":5},"title":"Emirates agrees multi-billion-dirham deal for new cabin crew housing project","date":"January 21, 2026","format":false,"excerpt":"\r Mixed-use residential development for up to 12,000 cabin crew members is planned at Dubai Investments Park, with construction scheduled to begin in 2026 The post Emirates agrees multi-billion-dirham deal for new cabin crew housing project appeared first on Arabian Business: Latest News on the Middle East, Real Estate, Finance,\u2026","rel":"","context":"In &quot;Property News&quot;","img":{"alt_text":"","src":"https:\/\/i1.wp.com\/www.siamlandbank.com\/propertynews\/wp-content\/uploads\/2026\/01\/Emirates-Cabin-Crew-Village-DIP-1000x667-1.jpg?fit=1000%2C667&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/10568"}],"collection":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/comments?post=10568"}],"version-history":[{"count":0,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/posts\/10568\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/media?parent=10568"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/categories?post=10568"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.siamlandbank.com\/propertynews\/wp-json\/wp\/v2\/tags?post=10568"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}